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Delivery Terms

送貨須知

1. 商品會於訂單確認付款後的7個工作天內安排發貨

(如希望跟進出貨進度請在下單時填寫 e-mail)

香港客戶送貨安排
本店提供以下送貨方式:
  1. 順豐速遞,包括送貨上門、順便智能櫃及順豐站自取
    滿額免運費
    *乾貨及急凍貨物的運費獨立計算 
    • 購物滿HK$350 (折實計) 可於智能櫃取貨免運費。(部分產品由於有重量/ 尺寸限制,不適用)
    • 購物滿HK$600 (折實計) 可免費送貨上門
    智能櫃自取須知
    • 顧客須留意,智能櫃有尺寸限制, 並非所有貨件都可以使用,如在包裝後因貨品體積過大而無法使用智能櫃,我們會於發貨前聯絡更改送貨方式,顧客須補付所須運費。
    • 訂單送到指定智能櫃後,顧客會收到順豐智能櫃的取件短訊。請於短訊的指定時間內,前往該智能櫃輸入密碼提取貨品。
    • 如因顧客未有於指定時間內到智能櫃取件而引起之額外費用,須由顧客自行承擔。

      Care Instruction

      Pawzler is dishwasher safe. After taking it out of the dishwasher, rinse with warm water to get rid of any potential residue.

      Tips to make Pawzler last longer:
      Play together and keep a close watch to teach your dog how to play with Pawzler. In case your dog starts to chew on the toy or exhibits other signs of frustration, encourage them and redirect their attention to finding the treats. You can also remove the toy and give it back once they are calm, to continue the play.

      It is important that Pawzler isn’t mistaken for a chew toy. That will help the toy last longer, and more importantly, keep your furry friend safe. Once all the treats have been found, remove the toy to prevent excess chewing.

      Also, inspect for damage and remove broken parts. Don’t worry, in case of damage, you do not need to buy a whole new toy as each pawzle is individually replaceable (check out the shop).

      Pawzler Bunny|Level 3|4 Hiding Spots